1. Prerequisites

Before installing the Deep Security Agent, ensure the following:

• System Requirements: Verify that your Windows system meets the necessary requirements.
• Network Configuration: Ensure the required ports are open for communication between the agent and the Deep Security Manager.
• Agent Software: Download the appropriate Deep Security Agent installer for your Windows version.

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2. Installation Steps

Step 1: Download the Installer

• Obtain the Deep Security Agent installer from the official Trend Micro website or your Deep Security Manager.

Step 2: Run the Installer

• Locate the downloaded .msi file.
• Double-click the file to start the installation.

Step 3: Follow the Installation Wizard

1. Welcome Screen: Click Next to proceed.
2. License Agreement: Read and accept the terms, then click Next.
3. Destination Folder: Choose the installation directory or proceed with the default path, then click Next.
4. Ready to Install: Click Install to begin the installation.

Step 4: Complete Installation

• Once the installation is finished, click Finish.
• The Deep Security Agent will now be installed and will start automatically upon system boot.

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3. Post-Installation

After installation:

• Activate the Agent: The agent must be activated via the Deep Security Manager before it can protect your system.
• Verify Installation: Check if the agent is running correctly by looking for the Deep Security Agent notifier icon in the system tray.

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4. Silent Installation (Optional)

For automated installations, you can use a silent install method.

Steps:

1. Open Command Prompt (Run as Administrator).
2. Execute the following command:

   msiexec /i Agent-Windows-<version>.msi /qn /L*v c:\install_log.txt

• Replace <version> with the specific agent version.

1. Check the Log File: A log file will be created at C:\install_log.txt for troubleshooting.

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5. Troubleshooting

If you face installation issues, check these logs for error details:

• %appdata%\Trend Micro\Deep Security Agent\installer\dsa_install.txt
• %appdata%\Trend Micro\Deep Security Agent\installer\dsa_deploy.txt

Common Issues & Fixes:

• Error Code 2503: This is usually a permission issue. To fix it:
• Ensure your user account has write permissions to C:\Windows\Temp.
• Run the installer from an elevated (Admin) Command Prompt.

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By following these steps, you should successfully install the Deep Security Agent on Windows